Professional Summary

Software-fluent, professional writer with 10 years of experience in small to mid-sized start-ups and agencies. My professional responsibilities have included lead quality assurance roles, head marketing and content development roles, product design and development functions, and sales and business development leadership. I have experience managing both small and large teams, and have held cross-functional leadership roles in the area of software design/development and sales/marketing.

Professional Experience

VP, Operations and Product Development

THRIVE Learning System – Pittsburgh, PA

January 2014 – Present

Operations and Product Development:

  • Manage the following teams: Product Design and Development, Business Analysis, Marketing and Sales
  • Principal Designer of initial software product: a mobile content delivery and data collection/ analysis system
  • Define continuous product updates and feature additions based on reported issues, client feedback and direct requests
  • Create guidelines for product development team, ranging from formal Design and Development Plans to informal wireframe documents
  • Prioritize product updates and feature adds, managing the process through initial design, testing, to final product release
  • Lead weekly product development status meetings
  • Manage product development cycles via GitHub

 

Sales:

Develop all Sales Materials, including company websites, white papers, and sales presentations.

  • Lead sales presentations to potential corporate clients, including several Fortune 500 Companies
  • Facilitate initial contracts to completion, interacting frequently with clients throughout, leading to continued business and annualized contracts

Marketing Quality Control Specialist

Buzzhoney Digital Marketing – Pittsburgh, PA

January 2013 – December 2013
On-site contact for agency’s largest client, a national retail grocer

  • Responsible for final approval of all marketing materials: corporate website, mobile applications, social media content, email campaign content
  • Performed all User Acceptance Testing prior to software releases – Mobile Applications and Websites
  • Assisted in development of Product Design documents and approved final versions before sending to Development Teams
  • Coordinated efforts between Agency and Client, ensuring continued alignment between content and product development

Quality Assurance and Regulatory Affairs

BodyMedia, Inc. – Pittsburgh, PA (company purchased by Jawbone)

August 2009 – August 2012

Led two products, consisting of Hardware and Software components, through the process of regulatory approval and registration as Medical Devices in the USA, Europe, and Australia

  • Served as company’s Secondary Regulatory Representative (alongside VP, QA & RA)
  • Performed Internal and External audits of Procedures and Processes related to Product Design and Development
  • Performed, documented and presented Audit reports to FDA, ISO, and TGA Representatives
  • Responsible for facilitating all communication and collaboration between BodyMedia, contracted suppliers and manufacturers, and global regulatory agencies

Professional Qualifications

ISO 13485 (Medical Device) Lead Quality Auditor Certification

Education

Ithaca College – Ithaca, New York

BS, Professional Writing and Philosophy – 2008

Professional Writing area of concentration: Grant and Proposal Writing

Philosophy area of concentration: Linguistics